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Insights
AIS 2022 Highlights Report
AIS 2022 Highlights Report
NCCI Page Content Two
​​​​​​​​​​​InsightsWhat's Trending
 
By NCCI InsightsMay 26, 2022
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Page Content

Welcome to the Annual Insights Symposium (AIS) Highlights Report. Click the session titles below to access key insights, presentations, and videos.

The Insights You Trust

Bill Donnell, CPCU | President and CEO, NCCI
Bill welcomed our audience back to AIS and reflected on the resilience of our system, the evolving landscape of workers and the workplace, and the ways in which workers compensation is challenged to be even better.

State of the Line Report

Donna Glenn, FCAS, MAAA | Chief Actuary, NCCI
NCCI’s State of the Line provided an exclusive review of the workers compensation system. Donna delivered our latest analysis of financial indicators, trends, and broad economic markers, including an update on the impact of COVID-19 on the industry. This highly-anticipated session is unmatched in its detailed analysis of market conditions.

State of the Line Q&A With NCCI’s Experts

Donna Glenn, FCAS, MAAA | Chief Actuary, NCCI
Nadege Bernard-Ahrendts, FCAS | Practice Leader and Senior Actuary, NCCI
Leonard F. Herk, PhD | Executive Director and Senior Economist, NCCI
Brittni Moore, ACAS, MAAA | Associate Actuary, NCCI
Donna and her panel of experts answered the questions submitted during the State of the Line. This one-of-a-kind session offered unique insights and key takeaways that you won’t find anywhere else.

Workers Compensation Catastrophes: Past, Present, and Future

Katherine Williamson, FCAS, MAAA | Director, Data Science, NCCI
This session addressed the impacts of industrial accidents, natural disasters, terrorism events, and pandemics on the workers compensation system.

​The Great Reshuffle in Labor Markets

Leonard F. Herk, PhD | Executive Director and Senior Economist, NCCI
Carolyn Wise, ACAS, MAAA | Manager and Associate Actuary, NCCI
The Great Reshuffle is reshaping labor markets, but how will these changes affect injury frequency—and by how much? Len and Carolyn presented scenarios to explore the range of possible impacts on injury frequency and the implications for our industry.

Why Wage Inflation Matters in Workers Comp

Barry Lipton, FCAS, MAAA | Practice Leader and Senior Actuary, NCCI
The US economy is facing nonuniform wage inflation across the workforce like never before. Barry explored the impact on wages and how this might affect insurers. NCCI leverages the Indemnity Data Call and other data sources to analyze how potential changes in wages could impact the workers compensation system.

A Conversation With Roger Ferguson on Inclusive Leadership

Roger Ferguson | Former President and CEO, TIAA; former Head of Financial Services, Swiss Re; and former Vice Chairman, Federal Reserve System
Bill Donnell and Roger Ferguson discussed inclusive leadership. Roger’s diverse experience and recognized leadership in both the insurance industry and our larger financial marketplace provided a broad perspective on today’s critical issues.

Top 5 Ways COVID Changed the Economics of Workers Compensation—For Better or Worse

Robert P. Hartwig, PhD, CPCU | Clinical Associate Professor of Finance, Darla Moore School of Business, University of South Carolina
Join Bob on this high-speed journey through the ongoing effects of the pandemic, the resulting inflationary pressures, the ensuing labor shortage, and the lasting effects on our workers compensation system.

​Human Factors—Expanding the Science of Predictive Analytics and Artificial Intelligence (AI)​

James Guszcza | Research Affiliate, Center for Advanced Study in the Behavioral Sciences, Stanford University
AI is reshaping economic and societal landscapes. But the list of AI failures and data science projects that yield no economic value continues to grow. Jim shared insights on what’s missing—a broader, design-led perspective that blends ethics, psychology, and the local knowledge of end users in developing hybrid human-machine intelligence systems.

​The Medical Dilemma​

Sean Cooper, FCAS, MAAA | Practice Leader and Senior Actuary, NCCI
Raji Chadarevian | Director, Medical Regulation and Informatics, NCCI
In this session, Sean and Raji explored the impact of medical inflation on cost trends. From surgery rates to prescribing trends to premium prices paid in workers compensation, this session revealed the engine driving medical severity today.

Archive
AIS 2021 Highlights Report
View highlights from AIS 2021, including speaker presentations, videos and more.
Posted Date: May 13, 2021
AIS 2020 Highlights Report
The AIS Highlights Report features key takeaways and presentations from NCCI's AIS Virtual program.
Posted Date: May 12, 2020
AIS 2019 Highlights Report
NCCI President and CEO, Bill Donnell, introduces the AIS Highlights Report containing presentations and videos from the event.
Posted Date: May 15, 2019
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Bill Donnell, CPCU
President and CEO, NCCI

Bill Donnell is president and chief executive officer of NCCI, a trusted source of workers compensation information. Under his leadership, NCCI serves nearly 40 state governments and more than 900 insurance carriers, providing data, insights, tools, and services that foster a healthy workers compensation system.

Donnell is an accomplished executive leader with more than three decades of industry experience specializing in property/casualty (P/C) insurance/reinsurance in both global and domestic US leadership roles. Prior to joining NCCI, he was president of Swiss Re’s US P/C reinsurance business. Currently, he serves on the board of the Community Foundation of Palm Beach and Martin counties and is the chair of its Racial Equity and Inclusion Committee. He is a noted insurance industry subject-matter expert and speaker.

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Donna Glenn, FCAS, MAAA
Chief Actuary, NCCI

Donna Glenn leads the Actuarial & Economic Services Division. Her team helps maintain a healthy workers compensation system through the design and delivery of all actuarial and economic work at NCCI. The division produces rate/loss cost filings and conducts legislative analyses, compiles and analyzes insurance industry results, establishes residual market reserves, and develops actuarial tools, analytics, and research.

Prior to this, Glenn led casualty product and underwriting for the national insurance business segment at Liberty Mutual, where she oversaw workers compensation strategy for both guaranteed cost- and loss-sensitive business. She has also held positions at The Hartford, Travelers, and Deloitte with focus areas ranging across product management, pricing strategy including predictive analytics, business intelligence, and data management.

She graduated from Quinnipiac College with a bachelor of science in computer science and mathematics and is a Fellow of the Casualty Actuarial Society.

She previously represented Liberty Mutual on several industry boards including: the New York Compensation Insurance Rating Bureau, the Pennsylvania Compensation Rating Bureau, the Minnesota Workers Compensation Insurers Association, and the Workers Compensation Research Institute.

Glenn was named a Woman to Watch by Business Insurance in 2020 for her contributions to the workers compensation industry and for mentoring women throughout her career.

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Nadege Bernard-Ahrendts, FCAS
Practice Leader and Senior Actuary, NCCI

Nadege Bernard-Ahrendts joined NCCI in May 2000. As a practice leader and senior actuary, she is currently responsible for the Reserving, Data Quality, Excess Loss Factors and Class Ratemaking Systems, and Practice Management areas. Her prior responsibilities at NCCI included developing base workers compensation loss costs/rates filed in several states and leading the Class Ratemaking and Financial Data Validation areas.

Prior to joining NCCI, she worked as a registered nurse, providing wound care to patients with many health limitations including diabetes and circulation issues.

Bernard-Ahrendts is a graduate of Florida State University. She holds two bachelor of science degrees, one in actuarial science and a second in nursing. She attained her Fellowship from the Casualty Actuarial Society in 2009.

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Leonard F. Herk, PhD
Executive Director and Senior Economist, NCCI

Leonard F. Herk is executive director and senior economist at NCCI and focus lead for economic research. Herk writes regularly on current issues in macroeconomics, labor markets, and workers compensation for the Quarterly Economics Briefing. His other current research involves state variations in medical utilization in workers compensation claims.

Herk has taught economics as a faculty member at Florida State, Tulane, Johns Hopkins, and Columbia Universities. He has been published in the Journal of Economic Theory and the RAND Journal of Economics. Herk holds a PhD in economics from the University of Virginia and an MS in computational finance from Carnegie Mellon University.

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Brittni Moore, ACAS, MAAA
Associate Actuary, NCCI

Brittni Moore joined NCCI in 2016 after receiving her bachelor of science degree in actuarial science from Florida State University. She has worked in a variety of areas including ratemaking, data quality, and actuarial research.

Moore currently serves as a lead for aggregate ratemaking and as a team lead for products and results. She is an Associate of the Casualty Actuarial Society and a Member of the American Academy of Actuaries.

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Katherine Williamson, FCAS, MAAA
Director, Data Science, NCCI

Katherine Williamson leads the Analytics area, responsible for delivering data driven solutions to NCCI’s stakeholders. She joined NCCI in 2011. Prior responsibilities include state loss cost filing work, ratemaking research, and production of Excess Loss Factors.

Williamson graduated from the University of Florida with a BS degree in statistics and finance. She is a Fellow of the Casualty Actuarial Society and a Member of the American Academy of Actuaries.

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Carolyn Wise, ACAS, MAAA
Manager and Associate Actuary, NCCI

Carolyn Wise joined NCCI in 2015 and has worked in a variety of areas including legislative analysis, reserving, data analytics and products and results. She currently leads the Actuarial Communications focus area.

Prior to beginning her career at NCCI, she worked in personal lines pricing. She attained both her undergraduate and master’s degrees from the University of Arizona. She is an Associate of the Casualty Actuarial Society and a Member of the American Academy of Actuaries.

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Barry Lipton, FCAS, MAAA
Practice Leader and Senior Actuary, NCCI

Barry Lipton leads NCCI’s research and presents regularly before insurance industry groups on critical issues such as medical cost drivers, developments in NCCI’s actuarial methodology, and current workers compensation trends.

Before joining NCCI, Lipton worked for the Fireman’s Fund Insurance Company as vice president and as an actuary in the claims division. He has extensive experience as a commercial lines pricing actuary, including workers compensation, liability, and property insurance.

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Roger Ferguson
Former President and CEO, TIAA; former Head of Financial Services, Swiss Re; and former Vice Chairman, Federal Reserve System

The COVID-19 pandemic significantly impacted financial security, health, and social justice. Roger Ferguson leads the discussion on how organizations can minimize the financial scars of the pandemic and how financial well-being is changing for the future.

Roger W. Ferguson, Jr., is the former President and Chief Executive Officer of TIAA (2008–2021), the leading provider of retirement services in the academic, research, medical, and cultural fields, as well as a Fortune 100 financial services organization.

Ferguson is the former Vice Chairman of the Board of Governors of the US Federal Reserve System. He represented the Federal Reserve on several international policy groups and served on key Federal Reserve System committees, including Payment System Oversight, Reserve Bank Operations, and Supervision and Regulation. As the only Governor in Washington, DC, on 9/11, Roger led the Fed’s initial response to the terrorist attacks, taking actions that kept the US financial system functioning while reassuring the global financial community that the US economy would not be paralyzed.

Prior to joining TIAA in 2008, he was head of financial services for Swiss Re, Chairman of Swiss Re America Holding Corporation, and a member of the company’s executive committee. From 1984 to 1997, Roger was an Associate and Partner at McKinsey & Company. He began his career as an attorney at the New York City office of Davis Polk & Wardwell.

He is a member of the Smithsonian Institution’s Board of Regents and serves on the boards of Alphabet, Inc.; General Mills, Inc.; and International Flavors & Fragrances, Inc. Ferguson is a Fellow of the American Academy of Arts & Sciences and co-chairs its Commission on the Future of Undergraduate Education.

Ferguson serves on the boards of The Conference Board, the Institute for Advanced Study, and Memorial Sloan Kettering Cancer Center. He is a Fellow of the American Philosophical Society and a member of the Economic Club of New York, the Council on Foreign Relations, the Group of Thirty, and the National Association for Business Economics.

Ferguson served on President Obama’s Council on Jobs and Competitiveness, as well as its predecessor, the Economic Recovery Advisory Board. And he co-chaired the National Academy of Sciences’ Committee on the Long-Run Macro-Economic Effects of the Aging US Population.

Ferguson holds a BA, a JD, and a PhD in economics, all from Harvard University.

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Robert P. Hartwig, PhD, CPCU
Clinical Associate Professor of Finance, Darla Moore School of Business, University of South Carolina

Robert Hartwig is clinical associate professor of finance and co-director of the Risk and Uncertainty Management Center. His research focuses on insurance markets and structures, risk management, risk-bearing capital market instruments, the financing of technology risks, and venture capital in insurance markets. He makes frequent presentations to insurance industry management, boards of directors, regulators, and legislators.

Prior to joining the Darla Moore School of Business, he was president and economist for the Insurance Information Institute in New York. In prior positions, Hartwig worked for Swiss Re, the National Council on Compensation Insurance, and the US Consumer Product Safety Commission. He has also served as an adjunct professor at Florida Atlantic University. His professional experience includes expert witness testimony and testimony before numerous congressional and state legislative committees. He holds the Chartered Property Casualty Underwriter credential and speaks frequently in the media on all issues related to insurance markets.

Hartwig holds a PhD in economics from the University of Illinois.

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James Guszcza
Research Affiliate, Center for Advanced Study in the Behavioral Sciences, Stanford University

James Guszcza is a Research Affiliate at Stanford’s Center for Advanced Study in the Behavioral Sciences, co-leading a project on human-machine hybrid intelligence. He has worked as a data scientist for two decades and is the first person to be designated as Deloitte’s US Chief Data Scientist.

Guszcza is a former professor at the University of Wisconsin-Madison business school and holds a PhD in philosophy from The University of Chicago. He serves on the scientific advisory board of the Psychology of Technology Institute.

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Sean Cooper, FCAS, MAAA
Practice Leader and Senior Actuary, NCCI

Sean Cooper is a practice leader and senior actuary in the Actuarial & Economic Services Division at NCCI. Cooper has nearly 30 years of experience as a property/casualty actuary and is currently in charge of the Legislative Analysis area at NCCI.

His prior responsibilities at NCCI include oversight of the reserves for the assigned risk pools, administration of NCCI’s Actuarial Committee, actuarial support for Customer Operations and Product Management, and ratemaking responsibility for several states.

Cooper holds a BS in actuarial science from Florida A&M University and is a Fellow of the Casualty Actuarial Society.

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Raji Chadarevian
Director, Medical Regulation and Informatics, NCCI

Raji Chadarevian currently leads the focus area responsible for pricing proposed and enacted changes to laws and regulations governing medical benefits in workers compensation in all NCCI states. With over 25 years in the workers compensation field, he is NCCI’s primary actuarial expert on matters relating to medical data and workers compensation health informatics. Prior to 2012, Chadarevian was responsible for several state rate filings including Montana, New Mexico, and Oregon.

He is the principal author of “How Is Medical Inflation Measured? And Why Should I Care?” and “Killer Pain Relief: Opioids in Workers Compensation.” Chadarevian is also the principal author of “Gen rX—The Next Generation of Medicine,” which he presented at NCCI’s virtual Annual Issues Symposium 2020. Most recently, he authored articles on COVID-19’s impact on medical treatment in workers compensation.

Chadarevian received a bachelor of science in mathematics from the University of Southern California. He received the 2020 IAIABC Award of Merit.


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