Welcome to the
Annual Insights Symposium (AIS) Highlights Report. Click the session titles below to access key insights, presentations, and videos.
State of the Line Report
Donna Glenn, FCAS, MAAA |
Chief Actuary, NCCI
NCCI’s
State of the Line provided an exclusive review of the workers compensation system. Donna delivered our latest analysis of financial indicators, trends, and broad economic markers. This highly anticipated session is unmatched in its detailed analysis of market conditions.
NCCI's
State of the Line Guide is now available as a companion to this session by viewing the
State of the Line Report page.
Medical Cost Trends—What's in the Mix?
Raji H. Chadarevian |
Executive Director—Actuarial Research, NCCI
Jon Sinclair, FCAS, MAAA |
Director and Actuary, NCCI
Medical cost trends continue to be a top concern for the industry. Less dependence on opioids, more pain management injections, or fewer surgeries may all be pieces to the bigger puzzle. NCCI experts revealed the components that drive utilization of hospital stays and ever-changing prescribing trends.
The Future of Workplace Safety Technology
Moderator:
Damian D. England, ARM |
Executive Director—Affiliate Services, NCCI
Panelists:
Haytham Elhawary, PhD |
Cofounder and Chief Strategy Officer, Kinetic
Aidan Madigan-Curtis, MBA | Board Member, Voxel
Our panel of experts explored the cutting-edge world of wearable technology, computer vision software, and data analytics. They discussed the impact these game-changing technologies will have on worker health, safety, and productivity and how they're reshaping the workers compensation landscape.
State of the Economy and Impact on Workers Compensation
Stephen Cooper |
Executive Director and Senior Economist, NCCI
The dynamically changing workforce and evolving economy are top of mind for workers compensation executives. Stephen provided an in-depth perspective on recent economic developments and their impact on workers comp, including a look into how these unfolding trends are influencing premium, frequency, and severity.
Industry Drill Down—The Next Level
Sandra Kipust, FCAS, MAAA |
Senior Practice Leader and Actuary, NCCI
Amanda Glish, FCAS, MAAA |
Director and Actuary, NCCI
Sandra and Amanda took a closer look at the indicators and trends of key industry groups and provided new insights on these important industries.
View highlights from AIS 2023, including speaker presentations, videos and more.
Posted Date: May 18, 2023
View highlights from AIS 2022, including speaker presentations, videos and more.
Posted Date: May 26, 2022
View highlights from AIS 2021, including speaker presentations, videos and more.
Posted Date: May 13, 2021
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Bill Donnell, CPCU
President and CEO, NCCI
Bill Donnell is President and Chief Executive Officer of NCCI, a trusted source of workers compensation information. Under his leadership, NCCI serves nearly 40 state governments and more than 900 insurance carriers, providing data, insights, tools, and services that foster a healthy workers compensation system.
Donnell is an accomplished executive leader with more than three decades of industry experience specializing in property/casualty (P/C) insurance/reinsurance in both global and domestic US leadership roles. Prior to joining NCCI, he was president of Swiss Re’s US P/C reinsurance business. Currently, he serves on the board of the Community Foundation of Palm Beach and Martin counties. He is a noted insurance industry subject-matter expert and speaker.
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Donna Glenn, FCAS, MAAA
Chief Actuary, NCCI
Donna Glenn leads the Actuarial & Economic Services Division. Her team helps maintain a healthy workers compensation system through the design and delivery of all actuarial and economic work at NCCI. The team produces rate/loss cost filings and conducts legislative analyses, compiles and analyzes insurance industry results, establishes residual market reserves, and creates actuarial tools, analytics, and research.
Prior to this, Glenn led casualty product and underwriting for the national insurance business segment at Liberty Mutual, where she oversaw workers compensation strategy for both guaranteed cost and loss sensitive business. She has also held positions at The Hartford, Travelers, and Deloitte, with focus areas ranging across product management, pricing strategy including predictive analytics, business intelligence, and data management.
Glenn graduated from Quinnipiac College with a bachelor of science in computer science and mathematics and completed Harvard Business School's Advanced Management Program. She is a Fellow of the Casualty Actuarial Society (FCAS) and a Member of the American Academy of Actuaries (MAAA). She previously represented Liberty Mutual on several industry boards including the New York Compensation Insurance Rating Bureau (NYCIRB), the Pennsylvania Compensation Rating Bureau (PCRB), the Minnesota Workers' Compensation Insurers Association (MWCIA), and the Workers Compensation Research Institute (WCRI).
Glenn was named a Woman to Watch by Business Insurance magazine in 2020 for her contributions to the workers compensation industry and for mentoring women throughout her career. Glenn serves on the board of the United Way of Palm Beach County and the board of IMPACT 100—a nonprofit organization run by women to support the local community.
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Chris Raimondo
Americas Insurance Technology Consulting Leader, EY
Chris Raimondo is a partner in the Ernst & Young LLP (EY US) Insurance sector and is Americas Insurance Technology Consulting Leader. He has more than 20 years of global experience in the insurance industry with a focus in core business operations and technology delivery. Raimondo has a strong track record of building high-performing, diverse teams and delivering complex transformation programs at major domestic and international carriers.
Prior to this role, he led EY US’ Property & Casualty and Finance Technology Consulting practices for the Insurance sector. He was also a founding member of EY US’ Guidewire alliance practice.
Raimondo is a CPA with a bachelor’s degree in finance and entrepreneurship from Miami University of Ohio and a master’s in accounting from DePaul University.
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Damian D. England, ARM
Executive Director—Affiliate Services, NCCI
Damian England is Executive Director of Affiliate Services. He and his staff are responsible for the overall delivery of services, customer satisfaction, and relationship management with affiliated carriers.
Prior to his new role in May 2014, he served the prior 10 years as an affiliate services executive with NCCI. England has a strong insurance company background gained through his experiences at companies including Kemper, Fireman's Fund, Continental, EBI and Cigna. England's 25-plus year insurance career has its foundation in the areas of loss control, claims, client services, and management.
England graduated from Purdue University with a BS in industrial/organizational management and graduated from Duke University’s Executive Leadership Program. England also holds the Associate in Risk Management (ARM) designation.
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Haytham Elhawary, PhD
Cofounder and Chief Strategy Officer, Kinetic
Haytham Elhawary is Cofounder and Chief Strategy Officer of KINETIC and KINETIC Insurance. Guided by a mission to help the front-line workforce stay safe and healthy, he has led the development of a smart wearable device to reduce workplace injuries. KINETIC is reinventing workers compensation insurance by including its wearable technology and other innovations as part of the policy.
Elhawary holds a PhD in biomedical engineering from Imperial College London and a mechanical engineering degree from the University of Navarra in Spain. His professional experience includes the development of medical robots at both Philips Electronics and Harvard Medical School.
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Aidan Madigan-Curtis, MBA
Board Member, Voxel
Aidan Madigan-Curtis is a Partner at Eclipse and leads Eclipse Venture’s insurance and IoT technologies portfolio. She is a former GM and operating executive at Samsara (NYSE “IOT”). She currently sits on seven corporate boards, including Voxel, an early-stage startup focused on improving workplace safety through computer vision and AI technology. Madigan-Curtis is passionate about working with founders and CEOs driven to push the boundaries of the digital-physical frontier.
Throughout her career, she has built businesses that utilize cutting-edge techniques in computer vision for workplace safety and security, paired minds with the world’s preeminent experts in sensor, mobile, and wearable device manufacturing to bring new innovative manufacturing practices to market, and scaled cellular, cloud, support, and 3PL operations and infrastructure for millions of IoT connected devices. Prior to Eclipse, Madigan-Curtis scaled Samsara (NYSE “IOT”) from 20 to almost 2000 employees and ramped the very first AppleWatch from zero to millions of units per week. She knows what it takes to launch and grow full-stack technologies.
Madigan-Curtis has an undergraduate degree in economics from Harvard University and an MBA from Stanford University’s Graduate School of Business.
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Arthur C. Brooks
Harvard Professor and Best-Selling Author
Arthur C. Brooks is the Parker Gilbert Montgomery Professor of the Practice of Public and Nonprofit Leadership at Harvard Kennedy School and Professor of Management Practice at Harvard Business School, where he teaches courses on leadership and happiness. He is also a columnist at The Atlantic, where he writes the popular "How to Build a Life" column. Brooks is the author of 13 books, including the 2023 No. 1 New York Times bestseller Build the Life You Want: The Art and Science of Getting Happier with co-author Oprah Winfrey and the 2022 No. 1 New York Times bestseller From Strength to Strength: Finding Success, Happiness, and Deep Purpose in the Second Half of Life. He speaks to audiences all around the world about human happiness and works to raise well-being within private companies, universities, public agencies, and community organizations.
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Stephen Cooper
Executive Director and Senior Economist, NCCI
Stephen Cooper joined NCCI in August 2023 as Executive Director & Senior Economist, leading the Economic Research and Communications Team. The team’s research focuses on economic developments impactful to the workers compensation system, including labor market dynamics, demographics, inflation, interest rates, and state level insights to aid in ratemaking decisions.
Prior to joining NCCI, Cooper was vice president, senior economist for Hartford Investment Management Company, a subsidiary of The Hartford. In this role, he oversaw economic research developing insights to drive alpha generation for portfolio management. He was also a key consultant with external clients on key economic developments, frequently speaking at industry events.
Cooper has MA and BA degrees in economics both from Bowling Green State University.
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Anae Myers, ACAS, MAAA
Assistant Actuary
Anae Myers joined NCCI in 2012 after graduating with a BA in mathematics from Florida Atlantic University (FAU). After she became an Associate of the Casualty Actuarial Society, her interest in mathematics led her back to FAU to pursue a PhD in harmonic analysis and interpolation theory. She returned to NCCI in 2020 and enjoys the challenge of applying her mathematical training to research opportunities there.
Myers is currently finishing her dissertation. She remains involved in the mathematics community and mentoring initiatives for women and girls in mathematics.
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Jon Sinclair, FCAS, MAAA
Director & Actuary
Director & Actuary Jon Sinclair joined NCCI in 2018. He currently leads the Medical Data and Analysis focus area.
Prior to joining NCCI, he worked in reinsurance pricing at Aon plc for five years. Sinclair earned his BS degree in mathematics from the University of Central Florida. He is a Fellow of the Casualty Actuarial Society and a Member of the American Academy of Actuaries.
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Nadege Bernard, FCAS
Practice Leader and Senior Actuary
Nadege Berndard joined NCCI in May 2000. As a Practice Leader & Senior Actuary, she is currently responsible for the Ratemaking and Data Quality areas. Her prior responsibilities at NCCI included developing base workers compensation loss costs/rates filed in several states, managing the Class Ratemaking and Financial Data Validation areas, and leading the Reserving, Excess Loss Factors production, and Practice Management areas.
Prior to joining NCCI, she worked as a registered nurse, providing wound care to patients with many health limitations including diabetes and circulation issues.
Bernard is a graduate of Florida State University. She holds two bachelor of science degrees, one in actuarial science and a second in nursing. She is also a Fellow of the Casualty Actuarial Society.
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Patrick Coate, PhD
Senior Economist
Patrick Coate joined NCCI in 2017 in the economic research focus area. He previously worked as a research fellow at the American Institute for Economic Research and as a postdoctoral fellow at the University of Michigan Population Studies Center.
He earned a PhD in economics from Duke University and a BS in mathematics from the University of Dayton.
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Raji H. Chadarevian
Executive Director—Actuarial Research
With over 30 years of experience in insurance, Raji Chadarevian currently leads a team of research actuaries and experts to provide Thought Leadership in workers compensation. Prior to this, he led the Medical Regulations and Informatics team at NCCI, making him NCCI’s primary actuarial expert on matters relating to medical data and workers compensation health informatics. Prior to 2012, he was responsible for several state rate filings in the western region.
Chadarevian is the principal author of “How Is Medical Inflation Measured? And Why Should I Care?” and “Killer Pain Relief: Opioids in Workers Compensation.” He is the principal author of “Gen Rx-The Next Generation of Medicine,” which he presented at NCCI’s virtual Annual Issues Symposium in 2020. Most recently, he authored articles on COVID-19’s impact on medical treatment and medical inflation in workers compensation.
Chadarevian received a bachelor of science in mathematics from the University of Southern California in Los Angeles. He is the recipient of the 2020 IAIABC Award of Merit.
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Sandra Kipust, FCAS
Senior Practice Leader and Actuary
Sandra Kipust joined NCCI as Senior Practice Leader and Actuary in April 2023. In this leadership role, she focuses on the operational framework of NCCI’s Actuarial & Economic group and its strategic focus on Thought Leadership.
Throughout her 20-year career in the insurance industry, Kipust most recently served as senior vice president at Guy Carpenter, where she evaluated client data, recommended reinsurance portfolio structures, and developed benchmark rates utilizing various actuarial methodologies and pricing tools. She also served as analytics lead for the Workers Compensation Center of Excellence and was instrumental in communicating key insights to workers compensation stakeholders. Prior to that, she was senior managing actuary at Liberty Mutual.
Kipust served on the NCCI, New York Compensation Insurance Rating Board, and New Jersey Compensation Rating & Inspection Bureau actuarial committees. She is a Fellow of the Casualty Actuarial Society and has her Chartered Property Casualty Underwriter (CPCU) designation.
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Amanda Glish, FCAS, MAAA
Director and Actuary
Amanda Glish joined NCCI in 2016. During her tenure, she has worked in a variety of areas including Ratemaking, Data Quality, Analytics, and research of actuarial methods. Currently, she serves as NCCI’s Actuarial Communications Focus Lead.
Prior to joining NCCI, Glish worked in personal lines pricing for a private insurance company.
She graduated from the University of Wisconsin–Stevens Point with a BS degree in mathematics and economics. She is a Fellow of the Casualty Actuarial Society and a Member of the American Academy of Actuaries.
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Jeffery A. Williams
Director, Digital Insurance Leader
Jeffery A. Williams is Director and Digital Insurance Leader at Microsoft, where he helps insurers build next-generation capabilities that differentiate their business, elevate customer and agency experience, and streamline costs to drive profitability. Leveraging his insurance sector knowledge, financial acumen, and Microsoft’s expansive cloud and business application portfolio, he helps his customers envision and build new business models and digital insurance products and services. He also supports Microsoft’s digital insurance Thought Leadership program, where he works closely with the marketing domain to author insights that highlight Microsoft’s value proposition in the insurance marketplace.
Williams has 20-plus years of experience working with C-suite executives and senior business leaders to shape digital strategy for insurance clients. Prior to joining Microsoft, he was a senior analyst at Forrester Research where he led Forrester’s digital insurance practice. He wrote more than 80 digital insurance reports, articles, and blogs, spoke at several conferences and during many vendor webinars, and was featured in numerous insurance sector magazines.
Prior to Forrester, Williams was an associate director at Ernst & Young (EY), where he led EY’s Americas’ insurance sector market research and insights practice, working closely with executive partners to drive growth at key global and US accounts, while managing a team of globally dispersed analysts.
When he isn’t working, Williams enjoys spending time with his family and pets, exercising, and serving his communities as a board member and mentor.
He has an MBA from the Darden School at the University of Virginia and a bachelor’s degree in agribusiness from Florida A&M University.
