x
Jeffery A. Williams
Director, Digital Insurance Leader
Jeffery A. Williams is Director and Digital Insurance Leader at Microsoft, where he helps insurers build next-generation capabilities that differentiate their business, elevate customer and agency experience, and streamline costs to drive profitability. Leveraging his insurance sector knowledge, financial acumen, and Microsoft’s expansive cloud and business application portfolio, he helps his customers envision and build new business models and digital insurance products and services. He also supports Microsoft’s digital insurance Thought Leadership program, where he works closely with the marketing domain to author insights that highlight Microsoft’s value proposition in the insurance marketplace.
Williams has 20-plus years of experience working with C-suite executives and senior business leaders to shape digital strategy for insurance clients. Prior to joining Microsoft, he was a senior analyst at Forrester Research where he led Forrester’s digital insurance practice. He wrote more than 80 digital insurance reports, articles, and blogs, spoke at several conferences and during many vendor webinars, and was featured in numerous insurance sector magazines.
Prior to Forrester, Williams was an associate director at Ernst & Young (EY), where he led EY’s Americas’ insurance sector market research and insights practice, working closely with executive partners to drive growth at key global and US accounts, while managing a team of globally dispersed analysts.
When he isn’t working, Williams enjoys spending time with his family and pets, exercising, and serving his communities as a board member and mentor.
He has an MBA from the Darden School at the University of Virginia and a bachelor’s degree in agribusiness from Florida A&M University.
