A Conversation With Roger Ferguson on Inclusive Leadership
Roger Ferguson |
Former President and CEO, TIAA; former Head of Financial Services, Swiss Re; and former Vice Chairman, Federal Reserve System
Bill Donnell and Roger Ferguson discussed inclusive leadership. Roger’s diverse experience and recognized leadership in both the insurance industry and our larger financial marketplace provided a broad perspective on today’s critical issues.
- Empathy may be the most important leadership trait. To get people to follow you, they have to know you. Empathy is a force multiplier for leadership.
- Crisis situations require leaders to show fortitude, leverage experts in the business, demonstrate empathy, and have clarity about goals.
- To attract talented young people to insurance, start with the mission of insurance. We make the world a better place. Help prospective employees understand the link between the technical aspects of insurance products and how we actually improve people’s lives.
- He forecasts that the potential for a recession is high but anticipates it may be relatively mild and short in duration.
A Conversation With Roger Ferguson on Inclusive Leadership Video