COVID-19’s Impact on Medical Treatment in Workers Compensation - What to Measure

NCCI is undertaking several activities to better understand the impacts that the COVID-19 pandemic is having on the workers compensation (WC) system. We continue to monitor the short-term and long-term effects as we collect and interpret relevant data.

In this article we share some of the measures or metrics we are monitoring. The first instance of relevant data available to us will come from NCCI’s Medical Data Call. This data source will provide NCCI with a fresh glimpse at the wide-ranging direct and indirect impacts of the pandemic. These include the treatments of injured workers who were along the path to recovery, those who were injured during the public health emergency (PHE) period and subsequent phased-in reopening, and those who have received COVID-19-related medical services.

Over the next year, we will use several metrics to monitor the experience as it emerges. In a series of articles and tools that will be shared with the industry, we are looking to explore questions such as:

  • Did some medical services get delayed, postponed, or eliminated?
  • Did telemedicine effectively take flight? And if so, is that change taking hold?
  • Did the intensity of medical services significantly change during the PHE period?
  • What are some claim characteristics and what medical treatments have been afforded to injured workers who contracted COVID-19?
​This article is provided solely as a reference tool to be used for informational purposes only. The information in this article shall not be construed or interpreted as providing legal or any other advice. Use of this article for any purpose other than as set forth herein is strictly prohibited.
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