Q: After completing the registration, will I receive a confirmation email?
A: Yes, after you complete the registration process, you will receive a confirmation email, which will include a receipt of payment and a link to book your hotel. If you do not receive it, check your spam filter for an email from NCCI_Programs@ncci.com.
Q: Where can I view my registration information?
A: To view your registration information, click here and select already registered. You will need to enter your email address and registration confirmation number. If you do not have your registration confirmation number, click forgot your confirmation number.
Q: What forms of payment are accepted for registration?
A: Visa, MasterCard, and American Express are accepted. Payment must be made at the time of registration.
Q: Will I receive a paid receipt?
A: Yes, after you have completed the registration process, you will receive a confirmation email which will include a receipt of payment. The email will be sent from NCCI_Programs@ncci.com.
Q: I did not receive my payment confirmation email. How do I receive a copy?
A: First, check your spam filter for an email from NCCI_Programs@ncci.com. If you still did not receive it, contact NCCI's Customer Service at 800-NCCI-123 (622-4123), option 7, and request a copy of your receipt.
Q: How do I modify my registration for the event and for my class schedule?
A: To modify your registration, click here and select already registered. You will need to enter your email address and registration confirmation number. If you do not have your registration confirmation number, click forgot your confirmation number.
Q: How do I transfer my registration to someone else?
A: Registrations cannot be transferred. Request cancellation of your registration if you are unable to attend. Please refer to the cancellation policy for further details.
Q: Will there be consideration to accept additional registrants exceeding the limit of four participants per company?
A: Yes, you may submit an email to DNP@ncci.com to request to be placed on the event waiting list. If a spot opens, we will send you an email to register for the event.
Q: What is the cancellation policy?
A: We understand that individual situations occur that may require you to cancel your registration. NCCI’s cancellation and refund policy is as follows:
- Cancellations made on or before January 10, 2025, are eligible for a full refund of registration fees paid
- Cancellations made from January 11, 2025, to January 17, 2025, are eligible for a refund of the registration fees; however, a $150 processing fee will be deducted
Refunds will be processed using the same payment method used for registration.
Q: How do I cancel my registration?
A: To cancel your registration, click here and select already registered. You will need to enter your email address and registration confirmation number. If you do not have your registration confirmation number, click forgot your confirmation number.
Q: I cancelled my registration. When will I receive my eligible refund?
A: You will receive a refund, if eligible under the cancellation policy, within 7–10 business days of cancellation.
Q: Can I bring a guest to the event?
A: No, guests are not invited to the event.
Q: What is the weather like in Boca Raton in January?
A: Temperatures in South Florida can range from the high 70s at the peak of the day to the high 60s in the evening. It is advisable to plan for warmer weather and keep hydrated while outdoors.
Q: What is the dress code?
A: NCCI recommends business casual attire for DNP 2025 sessions and the welcome reception. It may be a good idea to bring a sweater or jacket for the cooler temperatures in the classrooms.
Q: When and how can I book my hotel room?
A: NCCI’s room block has expired. Please contact the hotel directly to check rates and availability.
Q: What is the hotel cancellation policy?
A: The Boca Raton Marriott at Boca Center has a 24-hour cancellation policy for hotel room reservations. Any reservations cancelled within 24 hours before your hotel reservation start date will incur a one-night room and tax penalty to the credit card on file.
Q: What is the closest/recommended airport?
A: The Ft. Lauderdale/Hollywood International Airport (FLL) is 25 miles from the hotel property, and Palm Beach International Airport (PBI) is 26 miles from the hotel property. The hotel does not provide shuttle service.
Q: Is there a hotel shuttle available at the airport?
A: No. The Boca Raton Marriott at Boca Center does not provide a shuttle to or from the airport. But taxis and ride-sharing options are available at both the airport and the hotel.
Q: Is parking available at the hotel?
A: Yes, complimentary self-parking is available at the Boca Raton Marriott at Boca Center.
