Behind the Data: Conversations With NCCI’s Experts
This edition of
The Data Connection features the premier of our interview series with NCCI experts. Michael Spears, NCCI’s chief information officer and chief data officer, provides his insights on the upcoming Indemnity Data Call. In his role as chief data officer, Michael oversees NCCI’s data collection, data quality, coordination with industry groups on data reporting rules and standards, and the deployment of reporting tools for data providers.
With the implementation of the Indemnity Data Call on the horizon, Michael answers questions about the history and the future of this data Call.
Q: NCCI has been collecting transactional Medical data for over 10 years. What have we learned from Medical data to prepare for the collection of Indemnity data?
A: What we learned from Medical Data Collection was the importance of keeping stakeholders engaged in the process, providing appropriate industry lead-time, developing a robust set of communication and training tools, keeping the editing strategy simple, and introducing reporting compliance programs on a gradual basis. With the gained expertise, this is the roadmap that we’ve been following with the Indemnity Data Call.
Q: NCCI is known for its workers compensation expertise and for collecting and validating quality data. How is NCCI preparing for the new Call?
A: To put it in a word, collaboration. Within NCCI, data, information technology, and actuarial professionals are working closely to meet the needs of the industry. NCCI turned over the reporting details to the Workers Compensation Insurance Organization (WCIO), and they were adopted as an industry standard (WCIND) for participating bureaus. The standard will provide the needed consistency for the industry to minimize cost and maximize quality.
Look for additional interviews in future editions to get insights on a variety of data-related topics.