Carla Townsend

Carla Townsend

Carla Townsend, State Relations Executive, is responsible for NCCI’s regulatory and legislative affairs, including rate/loss cost filings, legislative pricings, rule and form filings, appeals mechanisms, and residual market issues.

Prior to joining NCCI in 2015, Ms. Townsend worked at the Travelers Insurance Company for 19 years, where she served as assistant operations manager with the workers compensation insurance residual market division.

Ms. Townsend received a BA in psychology from the University of Missouri.

State Responsibilities

Illinois, Missouri, and Tennessee

Contact Information

Carla Townsend
State Relations Executive