Susan L. Donegan is the Chief Regulatory Officer of the Regulatory Division of NCCI, which encompasses External & Government Affairs, Regulatory and Legislative Analysis, Residual Markets, Regulatory Business Management, and Regulatory Assurance.
Ms. Donegan and her team are responsible for developing companywide strategies to secure timely approvals of filing requests and workers compensation pricing programs in order to achieve corporate goals relating to loss costs adequacy, cost containment, residual market operating loss, Workers Compensation Insurance Plan filings, and regulatory customer satisfaction.
Most recently, she served as the commissioner at the Vermont Department of Financial Regulation, the state agency that supervises the insurance, captive insurance, banking and securities sectors in Vermont. Her career includes various leadership positions including Counsel to the Commissioner of Insurance in Massachusetts as well as positions in the private practice of law in Boston and Amsterdam.
Ms. Donegan has served on numerous insurance regulatory committees at the National Association of Insurance Commissioners and the International Association of Insurance Supervisors. She is a featured speaker and has written various publications.
Ms. Donegan graduated from Vermont Law School with a JD and holds two LL.M. master's degrees—one in banking and the other in financial services law and European Union and international trade law.