Donna Glenn leads the Actuarial & Economic Services Division, a team of 100-plus actuaries, data scientists, economists, technical talent, and support staff who deliver NCCI's rate/loss cost filings, evaluate proposed and enacted legislation, produce industry insights, and establish residual market reserves. She also oversees the development of products and tools that capture industry benchmarks and analytics and conducts market-leading research for private insurance carriers, state funds, regulators, and policymakers.
Prior to this, Ms. Glenn supported over $15B in net written premium through her experience in product management and profitability analysis at major carriers like Travelers, The Hartford, and Liberty Mutual. She has also held leadership positions in product management, pricing strategy including predictive analytics, business intelligence, and data management.
Ms. Glenn graduated from Quinnipiac College with a bachelor of science in computer science and mathematics and completed Harvard Business School's Advanced Management Program. She is a Fellow of the Casualty Actuarial Society (FCAS) and a Member of the American Academy of Actuaries (MAAA). She has served on several industry boards including the New York Compensation Insurance Rating Bureau (NYCIRB), the Pennsylvania Compensation Rating Bureau (PCRB), the Minnesota Workers' Compensation Insurers Association (MWCIA), and the Workers Compensation Research Institute (WCRI).
Ms. Glenn was recognized as a 2020 Woman to Watch by
Business Insurance magazine, celebrating her impactful leadership in the insurance industry and championing diversity. She is a dedicated mentor, empowering women and paving the way for the next generation of leaders.
Ms. Glenn serves on the board of the United Way of Palm Beach County and the board of IMPACT 100—a nonprofit organization run by women to support the local community.
