Donna Glenn, FCAS, MAAA is the Chief Actuary of NCCI.
Ms. Glenn leads the Actuarial & Economic Services Division. Her team helps maintain a healthy workers compensation system through the design and delivery of all actuarial and economic work at NCCI. The team produces rate/loss cost filings and conducts legislative analyses, compiles and analyzes insurance industry results, establishes residual market reserves, and creates actuarial tools, analytics, and research.
Prior to this, Ms. Glenn led casualty product and underwriting for the National Insurance business segment at Liberty Mutual, where she oversaw workers compensation strategy for both guaranteed cost and loss sensitive business. She has also held positions at The Hartford, Travelers, and Deloitte, with focus areas ranging across product management, pricing strategy including predictive analytics, business intelligence and data management.
Ms. Glenn graduated from Quinnipiac College with a bachelor of science in computer science and mathematics and completed Harvard Business School's Advanced Management Program. She is a Fellow of the Casualty Actuarial Society (FCAS) and a Member of the American Academy of Actuaries (MAAA). She previously represented Liberty Mutual on several industry boards including the New York Compensation Insurance Rating Bureau (NYCIRB), the Pennsylvania Compensation Rating Bureau (PCRB), the Minnesota Workers' Compensation Insurers Association (MWCIA), and the Workers Compensation Research Institute (WCRI).
Ms. Glenn was named a Woman to Watch by
Business Insurance in 2020 for her contributions to the workers compensation industry and for mentoring women throughout her career. Ms. Glenn serves on the board of the United Way of Palm Beach County and the board of IMPACT 100—a nonprofit organization run by women to support the local community.
