NCCI isn’t like most companies. We don’t measure success in terms of ROI or stock price or share of wallet. As a member-owned organization, our performance is measured by the real and perceived value we bring to those who rely on our services.
Over the last 100 years since NCCI was formed, our pursuit to increase that value has led to countless enhancements and expanded solutions that still serve the industry today. They make up much of what we call our core services, those things central to our mission to foster a healthy workers compensation system.
In 2022, NCCI launched a new long-term strategy with a simple premise—to Elevate Our Core. The strategy doubles down on our long-standing value proposition to deliver modern, efficient solutions for the carriers, regulators, agents, and other industry stakeholders who serve employees and employers via the grand bargain.
Efforts under this new strategy will focus on revitalizing the class system that has been foundational for our industry for decades. We also look to pave the way toward using fresher data for industry analysis, something our stakeholders have been asking for, especially as the scope and pace of data collection grows in the world around us. And we aspire to make NCCI solutions and data more intuitively accessible, supporting the industry’s need to ensure continued expertise and knowledge for a workforce that is transitioning, with many nearing retirement.
Efforts such as these don’t happen overnight, nor do they happen without broad, thoughtful collaboration. And these initiatives will be guided by the same principle that has served NCCI for a century—to put our efforts where they bring the most industry value.
I’m proud to say NCCI is just as focused and dedicated to its mission as it was back in 1923. And today we’re doing it through the lens of modern technology and innovative thinking, and most importantly, by listening carefully to what our stakeholders tell us.
NCCI, The Source You Trust—100 years young!
Bill Donnell
President and CEO
NCCI—The Story of 2022
