2021 Financial Call Reporting Season - Extended Hours Available

Posted Date: March 04, 2021

Are you ready to begin reporting for the 2021 Financial Call season?

The 2021 Financial Call reporting season is approaching—with the Primary Ratemaking Calls (Policy Year, Calendar-Accident Year, etc.) due by Thursday, April 1, 2021.

Extended Customer and Tool Support—New

Below, NCCI has provided extended hours of availability from both our NCCI Data Validators and the Financial Data Collection tool.

Financial Call Validators: Extended Support Availability March 26–April 1
Weekdays9:00 a.m.–8:00 p.m. ET
Weekends9:00 a.m.–4:00 p.m. ET
Financial Data Collection Tool: Extended Availability March 1–April 4
Weekdays24 hours a day
Weekends8:00 a.m.–8:00 p.m. ET

In addition, NCCI’s Customer Service Center will continue to be available Monday through Friday, 8:00 a.m.–8:00 p.m. ET. Call 800-NCCI-123 (800-622-4123) and select Option 6.

Financial Data Collection (FDC) Tool

  • The FDC tool will be available for the 2021 season for data valued as of December 31, 2020.
  • FDC enhancements include:
    • The latest permissible loss ratio (PLR) for Illinois and target cost ratio (TCR) factor for Indiana are now displayed in the Active Deviation screen for your reference when updating your deviations
    • The data generated from the Export feature will be formatted only in the current layout for Ratemaking Calls and Call 19
    • The wait time for submitting the Compliance Form via DocuSign after it has been signed has been significantly reduced to improve efficiency

Call 19—Accident Year Countrywide Loss Adjustment Expense—Updated

  • Questions—Streamlined to three questions by category.  Refer to Circular CALLS-2020-01 for updated questions. 
  • FDC toolEnhanced with revised questions and display of Adjusting and Other Expenses (AOE) data over the latest five calendar years.
  • Electronic Import Template—Updated with revised questions. 
  • Due Date—Moved from May 1 to April 15.

Calls 31—Large Loss and Catastrophe and 33—Virginia Coal Mine Large Loss and Catastrophe

  • Extraordinary Loss Event (ELE) Catastrophe Number 12 Claims—To be reported on Calls 31 and 33
  • Claim Number Length—Limited to 12 characters for policies effective January 1, 2020, and later

Electronic Import Template

The previous version of this template has been eliminated. Only the current version will be accepted for Calls valued as of December 31, 2020, and subsequent.


  • Critical Edits—Any call will be rejected with one or more critical edits
  • New Edits—New edits have been added for changes to Call 19 questions, limitation to claim number length, and open claims reported with no case reserves
  • New edits and critical edits are displayed in the Financial Call Edit Matrix


  • Data Quality Guidebook—Aggregate Data Quality Incentive Program changes were released in the Third Quarter 2020 publication
  • Financial Call Reporting Guidebook—Updates to this guidebook, along with the Financial Call Edit Matrix, were released in Fourth Quarter 2020

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