2019 Financial Call Season - Extended Hours for Support!

Posted Date: March 04, 2019
    

Extended Hours

The 2019 Financial Call reporting season is approaching—with the Primary Ratemaking Calls (Policy Year, Calendar-Accident Year, etc.) due Monday, April 1, 2019. To assist in your preparation activities, NCCI is providing extended hours of availability from both our NCCI Data Validators and the Financial Data Collection tool.

From March 26 through April 1, NCCI Financial Call Data Validators will be available for extended customer support, as displayed in the first chart. All questions submitted to your assigned Financial Call Validator or to data@ncci.com will be answered in a timely manner. At NCCI, we are committed to our data providers.

Financial Call Validators: Extended Support Availability
March 26–April 1

Weekdays

9:00 a.m.–8:00 p.m. ET

Weekends

9:00 a.m.–4:00 p.m. ET

From March 1 through April 7, NCCI's Financial Data Collection tool will have extended hours of availability, as displayed in the chart below.

Financial Data Collection Tool: Extended Availability
March 1–April 7

Weekdays

24 hours a day

Weekends

8:00 a.m.–8:00 p.m. ET

In addition, NCCI’s Customer Service Center will continue to be available Monday through Friday, 8:00 a.m.–8:00 p.m. ET. Call 800-NCCI-123 (800-622-4123) and select Option 6.