2018 Financial Call Season - Extended Hours for Support!

Posted Date: March 7, 2018

Extended Hours

The 2018 Financial Call reporting season is approaching—with the Primary Ratemaking Calls (Policy Year, Calendar-Accident Year, etc.) due Monday, April 2, 2018. To assist in your preparation activities, NCCI is providing extended hours of availability both from our NCCI Data Validators and the Financial Data Collection tool.

From March 27 through April 2, NCCI Financial Call Data Validators will be available for extended customer support, as displayed in this chart. Please submit any questions you may have to your assigned Financial Call Validator or to data@ncci.com, and you will receive a response within 24 hours of your inquiry.

Financial Call Validators: Extended Support Availability
March 27–April 2


9:00 a.m.–8:00 p.m. ET


9:00 a.m.–4:00 p.m. ET

From March 2 through April 8, NCCI’s Financial Data Collection tool will have extended hours of availability, as displayed in this chart.

Financial Data Collection Tool: Extended Availability
March 2–April 8


7:00 a.m.–midnight ET


8:00 a.m.–8:00 p.m. ET

In addition, NCCI’s Customer Service Center will continue to be available Monday through Friday, 8:00 a.m.–8:00 p.m. ET. Call 800-NCCI-123 (800-622-4123) and select Option 6.

2018 Reporting Season Reminder

The Policy Year Calls include the reporting of 31 individual years, and the Calendar-Accident Year Calls include the reporting of 30 individual years. Prior years are reported in the “Prior to” row. For example, Policy Year Call #3 includes a “Prior to 1987” row, with 31 individual year rows for reporting 1987 through 2017 experience, and Calendar Year Call #5 includes a “Prior to 1988” row, with 30 individual year rows for reporting 1988 through 2017 experience.

2018 Financial Call Resources

In preparation for the 2018 Financial Call reporting season, NCCI has provided the following resources to the industry:

  • Second Quarter 2017—Released Circulars CALLS-2017-01 and CALLS-TX-2017-01
  • Third Quarter 2017—Released Circular DQ-2017-01
  • September 2017—Released Circular CALLS-2017-02
  • November 2017—Released the updated Financial Call Reporting Guidebook and Data Quality Guidebook
  • January 2018—Conducted the NCCI 2018 Data Educational Program